Contact Us

We're here to help! If you have any questions about your order, our products, shipping, returns, or anything else, the Luxe Brond support team is happy to assist you.

Get in Touch

Email: support@luxebrond.shop

Phone: +1 (856) 658-0735

Website: www.luxebrond.shop

Business Address

Luxe Brond
2704 N STILLING BLVD
MCHENRY, IL 60050
United States

Customer Support Hours

Monday – Friday: 9:00 AM – 5:00 PM EST

We are closed on weekends and major U.S. holidays.

Response Time

We aim to respond to all customer inquiries within 24 business hours. During busy periods, responses may take slightly longer, but we appreciate your patience and will assist you as quickly as possible.

Before Contacting Us

To help us resolve your inquiry faster, please include:

• Your full name
• Your order number (if applicable)
• The email address used to place your order
• A brief description of your question or issue
• Photos of the product (if reporting a damaged or incorrect item)

Frequently Asked Questions

For answers to common questions about shipping, returns, refunds, and payments, please visit our FAQ, Shipping Policy, and Return & Refund Policy pages.

Thank you for choosing Luxe Brond. We value your business and look forward to assisting you.