Shipping policy

Store: Luxe Brond Website: https://www.luxebrond.shop/ Effective Date: [Insert publish date]

Where We Ship

We currently ship to addresses within the United States only.

Order Processing (Handling Time)

Orders are processed within 1 business day of purchase, excluding weekends and U.S. federal holidays.

Order Cut-Off Time

Orders placed before 5:00 PM EST on a business day are processed the same day. Orders placed after 5:00 PM EST, or on a weekend or holiday, are processed the next business day.

Shipping Cost

We offer free standard shipping on every order shipped within the United States.

Transit & Delivery Time

Once your order ships, standard transit time is 2–4 business days. Combined with our 1-business-day handling time, most orders arrive within an estimated 3–5 business days of purchase. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, or high-demand periods.

Order Tracking

You'll receive a shipping confirmation email with a tracking number once your order ships.

Shipping Delays

Once a package leaves our facility, delivery timing is managed by the carrier. If your order is significantly delayed or tracking shows no movement, contact support@luxebrond.shop and we'll help investigate.

Lost or Stolen Packages

If tracking shows your package as delivered but you haven't received it, contact us at support@luxebrond.shop within 7 days so we can assist.

Contact Us

Luxe Brond 2704 N Stilling Blvd, McHenry, IL 60050, United States Email: support@luxebrond.shop Phone: +1 (856) 658-0735 Business Hours: Monday–Friday, 9:00 AM–5:00 PM EST