Orders & Payment
What payment methods do you accept? American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, PayPal, Shop Pay, and Visa.
When will my card be charged? Your card is charged at the time you place your order.
Shipping
Where do you ship? We currently ship within the United States only.
How long does shipping take? Orders are processed within 1 business day. After shipping, transit typically takes 2–4 business days, for a total estimated delivery time of 3–5 business days.
Is shipping free? Yes — we offer free standard shipping on all orders shipped within the United States.
What is your order cut-off time? Orders placed before 5:00 PM EST are processed the same business day. Orders placed after that time are processed the next business day.
Returns & Refunds
What is your return window? You may return eligible items within 30 days of delivery.
Do you charge a restocking fee? No.
Who pays for return shipping? The customer is responsible for return shipping costs.
How long do refunds take? Refunds are processed within 14 business days of us receiving and inspecting your return, back to your original payment method.
Contact Us
Business Address: 2704 N Stilling Blvd McHenry, IL 60050 United States
Business Email: support@luxebrond.shop
Business Phone: +1 (856) 658-0735
Business Hours: Monday – Friday: 9:00 AM – 5:00 PM (EST)
Customer inquiries are usually answered within 24 business hours.